HMT Sancta Maria Hospital are recruiting!
Following the growth of our Customer Services Team at our state-of-the-art hospital situated in the SA1 area of Swansea, we are looking for Bank Customer Services Assistants to join our team.
We are the only private hospital in Swansea offering a wide range of procedures carried out by a number of our leading consultants. As a not-for-profit organisation, Sancta Maria Hospital is passionate about putting the patient first.
This is a 'Bank' post to cover annual leave, sickness, and support busy periods within the hospital. The successful candidate would support our Customer Services team during their service hours between Monday - Friday, 8am - 6pm.
Responsibilities
The successful candidate will be responsible for providing excellent customer service to our patients, responding to inquiries, resolving customer queries, and performing general administrative duties. The ideal candidate will have strong communication skills and a commitment to providing the highest level of customer service.
Minimum Requirements
* Experience working in a customer services and administrative role.
* Handle patient inquiries in a professional manner.
* Respect for confidentiality.
* Provide accurate information to patients about our services.
* High standard of accuracy.
* Ability to prioritise and strong organisational skills.
* Experience of administration tasks within a clinical environment.
HMT recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. For these reasons, and because of our ethical framework as a charity, we aspire to make HMT the employer of choice within the area.
At HMT Sancta Maria Hospital, you’ll have the opportunity to be part of a developed workforce which has the appropriate time to care for their patients. We want our people to be skilled, motivated, informed, and engaged to perform their roles to the highest standard. Once you’re part of our team, we’ll also be working with you to ensure that the work you do with us remains challenging and engaging throughout your career as you develop and progress.
This is a BANK post and therefore has no guaranteed hours.
To apply, please download the HMT application form and upload it via the 'APPLY NOW' button.
HMT reserves the right to close this vacancy early. We therefore encourage early applications.
Following the closing date, you will only be contacted should you be shortlisted for interview.
This post is subject to Disclosure and Barring Services (DBS).
Job Details
Hiring Organization: HMT Sancta Maria Hospital
Employment Type: Bank
Job Location: Lamberts Road, Swansea, SA1 8FD, United Kingdom
Working Hours: BANK - Various Shifts Monday - Friday
Date Posted: August 10, 2023
Valid Through: August 9, 2023
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