Job summary
**Please note, the NHS salary scales have recently changed and are expected to come into effect in October. New starters joining the Trust before this time will commence on the old payscales and will move to the new ones once they have been finalised**
We have an exciting opportunity for a motivated, enthusiastic Admin Team Lead to work within our 0 - 25 Service contract in County Durham
The post holder will be responsible for supervising the 0-25 Admin Team and will provide administrative support to the Management Team in the 0- 19 (25) Service
Main duties of the job
1. To provide a comprehensive office administration service for the 0- 25 Service using discretion and judgement combined with practical office management skills.
2. To supervise the Administration Team
3. To work as a member of the Admin Team.
4. To be familiar with, and work to, the protocols and policies of the 0- 25 Service and Trust policies.
5. To maintain the dignity and self-respect of all patients/clients by ensuring equal access to services in order to achieve a high standard of care and documentation to high standard.
6. To be aware of the Health and Safety aspects of staff, patients and visitors to the department.
About us
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
7. An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
8. Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
9. Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
10. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion
Job description
Job responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Joanne Scott on
Person Specification
Qualifications
Essential
11. Good standard of education, including English
12. NVQ Level 4 in Business Administration or equivalent experience
Desirable
13. ECDL or equivalent computer literacy qualifications
Experience
Essential
14. Experience working as an administrator and management
15. Previous experience of SystmOne
16. The ability to work on own initiative, problem solving and making decisions without supervision
17. Excellent verbal and written communication skills
18. Excellent Microsoft office package
19. The ability to develop existing systems and processes
20. Proven experience of handling sensitive and confidential issues
21. Team player with leadership skills and the ability to motivate others
22. Ability to manage and deliver workload to strict deadlines
23. Proven planning, organisational and motivational skills
24. The postholder must be able to make own travel arrangements for business usage
Desirable
25. Previous NHS administrative experience
26. Previous supervisory experience
27. Excellent presentation of all documents, reports etc