Job Title: Scheduler / Planner
Salary: £16.50 per hour Umbrella
Location: Brent
Contract: Temp to Perm
Hours: 8am-5pm, Mon-Fri
Job Overview: The Repairs Scheduler will have day-to-day responsibility for scheduling repairs, communal works, and other works in a busy housing office. The post holder will apply schedules of rates and priority times to each job, liaising with residents to agree on appointments and arrange any follow-on works. They will ensure jobs are completed and any agreed variations are raised accurately.
Main Responsibilities:
1. Planning, scheduling, and allocating repairs.
2. Ensuring the correct prioritization of works, balancing the needs of the tenant, the requirements of the tenancy agreement, and the efficient use of the available repairs operatives.
3. Applying correct schedule of rates codes to standard repairs works orders for both the in-house team and contractors.
4. Liaising with residents in person, by telephone, and email to arrange appointments, facilitate the completion of the works, problem-solve, and resolve complaints.
5. Tracking and monitoring progress of works to ensure they run smoothly for residents and trades staff.
6. Creating and running end-of-day reports to identify overdue jobs.
Experience:
1. Ideally worked within a similar sector with an understanding of trade and operatives duties (e.g., plumbers, carpenters, plasterers, electricians).
2. Experience in applying schedule of rate codes and priority codes to repairs (desirable).
3. Experience of dealing directly with service users.
Knowledge:
1. Working knowledge of housing repairs.
2. Understanding the rationale behind schedule of rates codes (desirable).
3. Basic knowledge of building safety.
If you are interested in this position, please apply with your CV today or call Leah Seber at Build Recruitment to discuss more details.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
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