Job Description
We are currently working with a well-established educational institution in Cambridgeshire, who are looking to appoint an ER Adviser on a permanent basis. This will be a full-time position based, with hybrid working (2 days home working).
The ideal candidate will have extensive experience of dealing with high volumes of ER casework, and ideally be CIPD L3 or L5 qualified.
Duties will include (but are not limited to):
1. Acting as the first point of contact to provide advice and solutions to managers on employee relations matters including, working arrangements, contractual matters, sickness, employee communication and consultation, either via phone or e-mail, in line with current legislation
2. Responding to a wide range of customer enquiries, via telephone, e-mail or other correspondence, relating to HR issues/administration in a professional manner, to ensure that clients receive timely, accurate and valuable advice
3. Drafting template letters in relation to any informal/formal meetings relating to ER cases, attending meetings/hearings as deemed necessary
4. Delivering a range of HR activities within identified areas of work and support the work of HR Partners and Lead HR Partners
5. Actively contributing to the development and continuous improvement of the HR Advisory team, undertaking spe...