Motor Trade Service Advisor required in Bolton, Greater Manchester / Lancashire
Mon-Fri 8.00am - 5.30pm
Alternate Saturday mornings, 8.00am - 12.30pm
Salary in the region of £24-25,000 basic plus bonuses with OTE up to £35,000
Benefits are second-to-none including: 25 days holiday, Vitality healthcare & dental cover, enhanced company pension, ECOS car scheme (after probation, allows up to 4 cars without the associated company car tax), life assurance, income protection + more
Responsibilities:
1. Greet customers and assist them with their service needs.
2. Schedule appointments and ensure timely service delivery.
3. Communicate with customers about their vehicle's service needs and provide accurate estimates for repairs.
4. Coordinate with technicians to ensure that vehicles are serviced in a timely and efficient manner.
5. Ensure that all service records are accurately documented and maintained.
6. Handle customer complaints and resolve issues in a timely and professional manner.
7. Follow up with customers to ensure their satisfaction with the service provided.
Requirements:
1. Motor Trade experience as a Service Advisor / Service Administrator / Service Receptionist within a Car Dealer or Service Centre;
2. Excellent organisational skills and the ability to work well in a fast-paced environment;
3. Full UK driving licence;
4. Proficiency with Microsoft Office packages and Motor Trade DMS systems.
5. Any Motor Trade training such as a Service Advisor accreditation would be a bonus.
Apply now with your full CV to Sharron or Mary at WeRecruit Auto with Job ID ST1429.
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