Workshop Controller - Shepparton Motorcycles
Shepparton Motorcycles is part of Jacob Group of Companies, a proud, locally owned family business that has been operating in the region for over 90 years. Our core strengths are focused on family values, customer service excellence, and our employees being at the heart of our business.
The Opportunity
Due to expansion, we are seeking a Workshop Controller. This is an exciting opportunity to join the team at Shepparton Motorcycles, part of the Jacob Group of Companies, as the Workshop Controller. Reporting to the operations manager, you will oversee the workshop's day-to-day operations and ensure the efficient and effective delivery of high-quality motorcycle servicing and repairs.
Key Responsibilities
* Manage the workflow of the workshop, prioritising jobs and allocating work to technicians to ensure timely completion.
* Ensure all work is carried out to the highest standards, in compliance with industry regulations and the company's quality standards.
* Forecast parts and labour requirements and optimise workshop productivity.
* Provide hands-on support and guidance to technicians.
* Contribute to the development and implementation of continuous improvement initiatives in the workshop.
What we're looking for
* Proven experience in a similar role within the automotive industry.
* Strong technical knowledge of motorcycles.
* Excellent customer service skills, with the ability to communicate effectively with customers and team members.
* Strong problem-solving and decision-making abilities, with a focus on efficiency and quality.
* Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
What we offer
At the Jacob Group of Companies, we are committed to providing our employees a rewarding and fulfilling work experience. We offer a range of benefits and discounts, including:
* Comprehensive training and development opportunities.
* Opportunities for career progression within the company.
* Discounts on new and used motorbikes, apparel and accessories.
* Discounts on motorbike servicing and parts.
* Discounts on new and used vehicle purchases.
* Discounts on vehicle servicing and parts.
* Discounts on car tint.
* Discount on car hire.
* Discounts on accommodation.
* Collaborative and supportive team environment.
If you are passionate about the motorcycle industry and excited to take on a leadership role within a dynamic and growing company, we encourage you to apply for this position.
#J-18808-Ljbffr