To provide an efficient medical secretarial service to the clinicians and their team in respect of NHS work.
To work flexibly with or alongside medical secretarial staff, clinicians, health records staff and other teams when required.
St Oswald's Hospital is a community hospital based in Ashbourne and forms part of University Hospitals of Derby and Burton. We are a small, very friendly team who work closely together and always strive to make the patient experience the best. We have lovely social times together outside of the working day too. St Oswald's is a nice, fairly new building with large offices and a lovely working environment. We work closely with the other community hospitals, Ilkeston, Ripley, Heanor, and Long Eaton.
To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team, ensuring that all queries are answered within agreed timescales and quality standards.
Sourcing and tracking of casenotes.
To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.
Validation of clinic outcome forms.
Working to strict Trust and Government policies and waiting list management and 18-week guideline.
Accurately informing patients/clinicians of outcomes and information to influence service delivery for all patients including waiting lists queries.
Liaise effectively with wards and departments within the hospital to escalate any urgent problems to a senior manager and provide secretarial support/cover for colleagues during absence.
Closing date of applications: 4 March 2025
Interview date: 18 March 2025
As a trusted organization at the heart of our communities, we recognize the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness, and Excellence underpin how we intend to work as a Trust and the associated behaviors are becoming embedded in all aspects of how we work.
In Return We Will Offer
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Key Facts
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
For further details / informal visits contact: Name: Clare Bright Job title: Medical Secretary Team Leader Email address: cbright@nhs.net Telephone number: 01773571418.
If you would like to come and have a look around our lovely hospital please get in touch.
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