Pay rate: £12 per hour
Start Date: Immediate, pending clearance
Duration: 12 months, with the potential for extension
Location: Gosport, Hants, PO12 3BY
Hours: Full-time, 37.5 hours per week
Shift Pattern: Rotational basis:
* Night Shift: 23:00 – 07:30
* Day Shift: 07:00 – 15:30
* Evening Shift: 15:00 – 23:30
* Overtime: Voluntary weekend overtime available
* Training: On-the-job training provided
Role Overview:
We are recruiting for a third-party client seeking support in IT systems monitoring and management. The successful candidate will join a dedicated Shift Team responsible for ensuring the smooth operation of scheduled tasks and IT infrastructure, adhering to high service standards and contractual obligations.
Key Responsibilities:
* Monitor and manage scheduled tasks, ensuring compliance with contractual requirements.
* Ensure the smooth operation of IT systems (hardware, software, and applications).
* Diagnose and resolve system faults or escalate them as necessary.
* Monitor system backups and perform maintenance tasks, taking corrective actions or escalating issues.
* Manage and maintain bulk printing services and associated printers.
* Handle daily movements of DR items and backup tapes, including audits and inventory checks.
* Complete and distribute daily operational reports accurately.
Key Attributes:
* Strong interpersonal and communication skills (written and verbal).
* Sound understanding of IT systems is essential.
* Excellent timekeeping to meet the demands of the shift schedule.
* Full driving license preferred (required for travel between client sites).
Please apply below,