Team Leader (Multi-Site) - Up to 40 hours available £12.90 per hour/£26,832 per annum - Due to be increased in April As this role requires travelling between multiple sites, you must have a full clean UK Driving Licence. What you can expect from us: Accelerated career paths Internal progression opportunities Recognised qualifications with paid training Inclusive culture with progressive wellbeing support £300 Refer A Friend Scheme £300 Joining Bonus Wage stream app - real-time access to earned wages. We are looking for an experienced Team Leader to join our team at Atlantic Way, based in Bideford. Atlantic Way Care is spread over seven individual sites providing 24-hour support for individuals with a vast range of complex needs. The Team Leader Role As a Team Leader, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individuals potential and independence. You will be a front-line manager, whilst also ensuring all necessary back office duties are completed within compliance. The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest. Consistently demonstrate the Company values, leading by example and delivering safe, effective working practices. Ensuring the provision of high-quality person-centred support for all people supported, in line with organisational objectives, regulatory requirements and other statutory bodies. Developing and maintaining a warm trusting relationship with the people supported, families and other professionals involved in the care and support to provide a coordinated service to meet the needs of the individuals. Ensuring the care and support is individually tailored to the person supported enabling them to have opportunities to exert choice and control over their lives and acting as a Key Worker as appropriate. Assisting people supported in the administration and monitoring of prescribed medication in accordance with policies and procedures. Assisting people supported with budgeting and managing their personal finances as independently as possible to support their chosen lifestyle. Regular call requirement for designated services as required, acting as point of escalation and providing advice on incidents occurring out of hours. Timely and accurate completion of Local Authority Safeguarding alerts, CQC notifications and any other regulatory or internal incident protocols under instruction from the Registered Manager. Line management responsibility for an allocated team of support workers to include but not limited to conducting regular DARE Reviews, monitoring training compliance and other people related processes across designated services Promoting and ensuring all colleagues deliver high-quality care and support, promoting personal development and reinforcing National Care Group as the Employer of Choice. Supporting in ensuring safe resourcing levels, training compliance and effective recruitment. Supporting in maintaining Quality and Compliance in line with internal policy and industry standards for all the people we support and colleagues. Supporting in ensuring all Health & Safety Risk Assessments and Health & Safety checks. Supporting in ensuring compliance with Health & Safety legislation i.e. COSHH, RIDDOR, IPC. Supporting in ensuring accurate completion of all Service Audits including taking the appropriate steps to complete actions highlighted. Supporting with adherence to infection prevention & control measures by: Requires Skills and Qualities NVQ or QCF Level 2/3 or equivalent in a Health and Social Care - or commitment to undertake. Demonstrable understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice. Demonstrable understanding of the regulatory responsibilities and the law relating to care services. Demonstrable understanding of systems to maintain confidentiality in relation to people we support, colleagues, and the organisation. Good communication skills both written and verbal. Ability to maintain effective professional working relationships with all colleagues. Experience of building positive working relationships with people supported, their families, colleagues and other health and social care professionals. Ability to plan and organise workloads effectively so people supported receive the services they expect. Good standard of administrative skills and computer literacy. Understanding of managing and developing an effective staff team including recruitment, training, supporting, and monitoring staff. Ability to maintain clear written and electronic records and to follow statutory reporting procedures. At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if youre ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for ADZN1_UKTJ