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Food and Beverage Assistant, Ballygalley
Client: Hastings Hotels
Location: Ballygalley, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 284610775505
Job Views: 7
Posted: 22.02.2025
Job Description:
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Ballygally Castle.
Under the inspiring leadership of our Restaurant Manager, Jessica Browne, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Hours vary to cover breakfast, lunch, dinner, and evening functions.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role
To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
1. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include clearing and setting tables, taking orders, serving food and beverages, and taking payments.
2. To ensure all cash, charges, floats, and till procedures are carried out correctly.
3. Greeting guests and responding to their queries.
4. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
5. To always maintain the security of stock areas, immediately reporting any breaches.
6. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
7. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
8. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
9. To comply with all health, safety, and hygiene policies and procedures.
10. Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
Skills Needed
Hospitality, Servicing
Desired Criteria
* Previous experience serving food and beverages
Required Criteria
* Good command of English Language
* Right to Work in the United Kingdom
* Must be educated to GCSE level or the equivalent with grades A-C in English and Maths
* Must have excellent communication and basic numeracy skills
* Must have a professional appearance
Closing Date: Monday 3rd March, 2025
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