Retail Sales and Operations Manager
Dudley (FMCG)
£45000 - £50000 + benefits
Reed Food & FMCG are working with an exceptional business in Dudley to find an experienced Retail Sales and Operations Manager.
Do you have a passion for delivering customer service? Can you demonstrate this passion to make a real difference to their customers' lives?
As one of the UK's largest ready-meal suppliers, they are dedicated to making a real difference to their customers' lives through good old-fashioned customer service. They continuously innovate and improve, ensuring their products and service exceed their customers' needs. At the same time, ethics and sustainability are at the forefront of everything they do.
Responsible for treating their territory as their own business, the Retail Sales and Operations Manager will strive to produce outstanding results by embracing national support provided, whilst owning and enhancing local relationships with customers and the local community.
About you
* Establish exceptional relationships with customers.
* Demonstrable experience of delivering sales and profitability targets, with a natural affinity for setting high standards and a relentless focus on providing the best service.
* Experience of leading a team, creating a culture of engagement, and developing a team to achieve their true potential, with a willingness to be 'hands-on' in supporting day-to-day operations.
* Ability to interpret data to determine the key levers for success.
Desirable Experience, Skills, and Abilities:
* Experience in retail, care, hospitality, or owning a business.
* Experience in implementing and complying with Health & Safety processes.
* Experience in managing employee consultation and implementing change initiatives.
You must have held a UK manual driving licence for at least 2 years.
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