Summary
Kick-start your career in tech with our IT Solutions Apprenticeship! Gain hands-on experience, industry-recognised qualifications, and learn from experts. Apply now and take the first step towards a future in IT!
Wage
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Training course
IT solutions technician (level 3)
Hours
Monday - Friday, 9.00am - 4.00pm (1 hour lunch break)
30 hours a week
Start date
Saturday 10 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Spending May handing over with the Head of IT to gain knowledge of our systems
* Developing an understanding of our internal data system, called Liaise, which is a ‘low code / no code’ developer software, based on Stacker architecture - No previous experience in this required)
* Updating and amending Liaise to allow us to better pull key data from it to help us provide a better service to our clients
* Collaborate with L2L team to ensure any updates/amendments to Liaise are noted, understood, and implemented
* Help us map and maintain our physical IT infrastructure in our 9 x centres (Wifi, Printers, related contracts, etc
* Be on hand to carry out data searches and data-related activities as required
* Any other support as deemed necessary
Where you’ll work
The Farm
East Tytherton
Chippenham
SN15 4LT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
REMIT GROUP LIMITED
Your training course
IT solutions technician (level 3)
Equal to A level
Course contents
* Work at any stage of the solution lifecycle.
* Interpret client requirements.
* Prioritise tasks to work within agreed project plans.
* Ensure resources are used efficiently and responsibly.
* Design solutions to meet client and business requirements.
* Identify technical solutions using creative and critical thinking.
* Install hardware or software, either physically or virtually.
* Search and use different types of data or information sources.
* Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
* Deploy and implement solutions, supporting change management practices.
* Create and maintain documentation in accordance with best practice and organisational requirements.
* Support multiple contemporary or legacy solutions to required levels of service.
* Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
* Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
* Apply continuous professional development CPD to support their own learning, business needs and technical developments.
* Work at any stage of the solution lifecycle.
* Interpret client requirements.
* Prioritise tasks to work within agreed project plans.
* Ensure resources are used efficiently and responsibly.
* Design solutions to meet client and business requirements.
* Identify technical solutions using creative and critical thinking.
* Install hardware or software, either physically or virtually.
* Search and use different types of data or information sources.
* Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
* Deploy and implement solutions, supporting change management practices.
* Create and maintain documentation in accordance with best practice and organisational requirements.
* Support multiple contemporary or legacy solutions to required levels of service.
* Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
* Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
* Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Your training plan
* IT Solutions Technician Level 3 Apprenticeship Standard
* Apprenticeships include time away from working for specialist training
* You’ll study to gain professional knowledge and skills
Requirements
Essential qualifications
GCSE in:
* GCSE English (Grade A*-C/9-4 or Level 2 equivalent (grade A*-C/9-4 or Level 2 equivalent)
* GCSE Maths (Grade A*-C/9-4 or Level 2 equivalent) (grade A*-C/9-4 or Level 2 equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Presentation skills
* Administrative skills
* Analytical skills
* Logical
* Team working
* Creative
* Initiative
* Patience
* Desire to learn
* Interested in data
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.