Do you have previous customer service experience? Have you got experience of managing a high volume of incoming calls? Do you take pride in providing a high level of customer service through to resolution?
Think Specialist Recruitment are delighted to be partnering with an award winning organisation based within the Watford area. This successful company has exciting opportunities for experienced customer service candidates to join their expanding team. This opportunity would suit candidates with previous experience, looking to join a company that can provide a rewarding career. This opportunity will be within an experienced and successful team.
Salary - Circa £30,000 plus fantastic benefits including a great pension scheme, hybrid working after training and more!
Some of the duties will include:
* Support the order process and ensure high levels of customer service are received
* Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
* Process all deliveries for all orders placed online
* Reply to emails in a timely and professional manner
* Provide a high level of support to customers throughout the process
* Handle customer queries and problems as they arise
* Work well as part of a team
* Contact customers if there is an issue with their delivery
The suitable candidate:
* Previous experience within customer service
* Relationship building skills
* Previous administration experience
* Strong team player
* Good communication skills on all levels
* Happy to be based within the Watford office - although hybrid working is available after training
Looking for the next step in your career? Think Specialist Recruitment.
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