Company Overview
About Co-op:
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* We're a business that's dedicated to making things fairer for our members and their communities.
* We've been doing this for over 175 years, and we're proud of the difference we make.
Salary:
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£13.32 per hour, with regular overtime paid at an additional rate.
Job Description:
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Key Responsibilities:
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* Friendly and thoughtful service – you'll give welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations.
* Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected.
* Make sure that the store remains safe, legal, and fully operational.
* Manage diligence checks and stock accuracy to make shopping a great experience for our customers.
* Support your store manager by deputising when they're not working and delivering a variety of HR processes.
* Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback.
* Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan.
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Required Skills and Qualifications:
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* A genuine care for the needs of customers and members.
* The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor.
* Great people skills, with the ability to build positive relationships with customers and colleagues.
* Strong organisational and problem-solving skills.
* A desire to learn, grow and develop your leadership skills.
* The flexibility to work a range of different shifts.
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Benefits:
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* Full, paid training and dedicated support for your personal development and career progression.
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends).
* A pension scheme with up to 10% employer contributions.
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it.
* 36 days of holiday (including bank holidays, pro rata for part time colleagues).
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
* 24/7 employee assistance service.
* Rota shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.