Business Analyst A Business Analyst is someone who analyzes the existing or ideal organization and design of systems and processes and helps implement new policies, procedures and systems to support initiatives prioritized by the Company. Responsibilities Provide strategic consultancy support to assigned customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements Actively seek ways to apply technology to business processes Researching and providing information on technical trends and best practices relevant to the assigned client business Assess near-term needs utilising structured interview processes to establish business priorities Consult with technical subject matter experts and develop alternative technical solutions Advise on options, risks, costs versus benefits, and impact on other business processes and system priorities Coordinate multi-system solutions to clarify interdependencies, so that systems appear seamless to customers Ally with other functional areas to remain apprised of project status, and inform customer management of progress Conversely, keep management and technology partners aware of user issues and potential risks. Qualifications: Skills and Knowledge Strong technical aptitude and ability to express complex concepts in terms that are understandable to the business Strong project mindset; experience in organizing, planning, and executing projects from concept through to project go-live Ability to analyse project needs and determine resources needed to meet objectives Strong teamwork and interpersonal skills and ability to communicate with all management levels Strong communications skills (both written and verbal) Strong analytical and conceptual skills; a demonstrated track record in new concept development for a variety of projects Ability to solve problems involving remote and elusive symptoms often spanning multiple environments in a business area Proficient with MS Visio, MS Excel, MS Word, MS PowerPoint, and MS Project