Join to apply for the Front of House Assistant role at Test Valley Borough Council.
Test Valley Borough Council provided pay range
This range is provided by Test Valley Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
The Lights, Test Valley Borough Council – Permanent. 17.5 hours per week (9:45am – 1:15pm Mon – Fri) Permanent – Venue Based. Salary range £25,626 to £27,150 per annum pro rata
Closing date: Monday 17th March
Interview dates: Monday 24th and Tuesday 25th March
We have an exciting opportunity for a Front of House Officer to join our team at the Lights theatre. We are looking for someone motivated and enthusiastic about delivering excellent customer service. The role is a part-time post, and you will be the first point of contact to customers, hirers, and the public during opening times. You will be responsible for dealing with a variety of customer enquiries, including (but not limited to) signposting, selling tickets, and queries about the venue. You will prioritise the best outcome for customers and the venue.
You will deal with both businesses and customers on a regular basis and will be expected to provide significant attention, kindness, and care to both, ensuring a positive impact.
To be successful in this role, you will need strong communication and organisation skills, with a drive to deliver high levels of customer service. There is an expectation of flexibility with regard to Front of House duties, meaning an interest in learning new skills is key, to collaborate with and support the wider front of house team.
Test Valley is a great place to work, with strong values and leadership making it a place for everyone to thrive. We pride ourselves on our open and friendly culture offering a professional, positive, and stable working environment. We actively promote a good work/life balance as well as encouraging continuous learning and development. Other benefits include local government pension scheme, generous holiday entitlement, free on-site parking, and discounted leisure facilities. More information on our benefits can be found here: Employee Benefits | Test Valley Borough Council.
For further information about the role please contact Jake Ward, Marketing Manager on 01264 368838.
We are an inclusive employer, committed to providing equality of opportunities for all and believe that employing people from different backgrounds, with a range of perspectives and experiences, helps us to deliver high-quality services to residents.
We are proud to be a Disability Confident Employer who positively encourages applications from disabled people. If, as a disabled person, you meet the minimum criteria for a job then you will be guaranteed an interview, and we will ensure any reasonable adjustments are made to the interview process so that you can be fairly assessed for the vacancy.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Management and Manufacturing
* Industries: Government Administration
#J-18808-Ljbffr