Role Overview: We are seeking an experienced and motivated Operations Manager to oversee and manage the day-to-day operations of our healthcare services in secure settings. The successful candidate will be responsible for streamlining processes, improving operational efficiency, and ensuring the delivery of high-quality healthcare solutions. This is a fantastic opportunity for someone with strong leadership skills and a passion for making a real difference in the healthcare sector. This role is remote, offering the flexibility to work from anywhere, while managing and coordinating operations effectively across various sites. Key Responsibilities:Operational Oversight: Manage and streamline day-to-day company operations to ensure optimal performance and efficiency in delivering healthcare services across Immigration Removal Centres and Prisons. Collaborate with senior leadership to set operational goals and align them with the companys strategic objectives. Oversee healthcare services to ensure smooth delivery of care, meeting the needs of vulnerable populations.Team Leadership: Supervise, mentor, and develop a diverse team of healthcare professionals and administrative staff, ensuring high standards of service delivery and a positive, supportive working environment.Process Improvement: Identify opportunities for continuous improvement across operations, implementing best practices to enhance efficiency, cost-effectiveness, and quality. Work with various teams to ensure smooth coordination of tasks and improve overall operational efficiency.Risk Management: Conduct regular risk assessments to identify potential operational hazards in healthcare settings. Develop and implement mitigation strategies to minimise operational risks, ensuring compliance with legal, regulatory, and organisational standards.Company Rota and Scheduling: Oversee the company rota, ensuring appropriate staffing levels to meet operational requirements. Coordinate with department heads to manage shift patterns, holidays, and any staffing issues.Recruitment Support: Work with the HR Manager to assist in the recruitment process, including job postings, screening candidates, and interviewing. Ensure a smooth integration of new hires into the operational framework, ensuring they are trained and ready to meet the operational demands.Root Cause Analysis and Continuous Improvement: Analyse incidents, performance issues, and operational challenges to identify root causes and implement corrective actions. Drive continuous improvements, ensuring that operational effectiveness is maximised and potential issues are addressed proactively.Compliance & Reporting: Ensure that all operations comply with legal, regulatory, and organisational standards, including health and safety protocols and applicable healthcare regulations. Regularly report on operational performance and improvements to senior leadership.Organisational Structure Management: Maintain and update the companys organisational structure as required, ensuring changes are communicated to relevant teams and reflected in internal systems.Return to Work Management: Work with the HR Manager to facilitate return-to-work processes for staff following absences, ensuring smooth reintegration and compliance with company policies.Stakeholder Management: Cultivate and maintain strong relationships with key stakeholders, including the Home Office, NHS Trusts, and private providers, ensuring smooth operational coordination and communication.Resource Management: Oversee the management of resources, including staffing, equipment, and materials, ensuring they are allocated efficiently to meet operational demands.Budget Management: Assist in the development and management of operational budgets, ensuring financial efficiency and cost control across all operational activities.Training & Development: Ensure all staff are well-trained, informed, and supported, offering opportunities for ongoing professional development and growth.