We are currently looking for a Store Manager (paying up to £30,000 + perfomance bonus’) to run a luxury women's fashion boutique renowned for its exquisite collections and exceptional customer service based in Cirencester. This is a family-run business that creates collections for the free-spirited, independent woman.
Core responsibilities:
People
* Provide inspirational leadership to Sahara’s team of Sales Advisors
* Lead by example with all company policies, from timekeeping to dress code
* Update the store team on all things Sahara; from business performance to product and season launches
* Manage all staff processes including recruitment, development and training, performance and disciplinary
Sales
* Improve the commercial performance of the store by increasing its turnover and maximising profitability; managing stock levels and making key decisions regarding stock control
* Drive sales and forecast future sales volumes; analysing and interpreting trends to facilitate planning
* Use IT systems to record sales figures for data analysis and forecasting
* Overall responsibility for sales and reporting/analysing any distinct changes in sales performance
* Improve the commercial performance of the store by increasing its turnover and maximising profitability procedures
The Customer
* Role-model exemplary, personal customer service at all times
* Respond appropriately and timely to in-store customer enquiries
* Promote Sahara by organising special promotions, displays and events in conjunction with Head Office
* Ensure first class store standards are maintained at all times
* Awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
Operational
* Implement and maintain all operational standards including, but not exhausted to: staffing rotas, stock takes, visual merchandising
* Highlight changes to improve the business e.g. managing store expenditure to reduce costs; review opening hours to ensure the store can compete effectively in the local market
* Be responsible for the day-to-day management of the store in accordance with overall Company policy
* Ensure store takes balance, maintain overall responsibility for banking and petty cash expenditure
Essential skills/knowledge
* Previous retail management experience
* First class people and customer service skills
* The ability to relate to the product and understand the Sahara customer profile
* Strong organisational skills
* Positive outlook and a sense of humour
We offer:
* competitive salary
* generous holiday allowance
* generous Staff Discount
* monthly sales commission (when targets reached)
Join our team and help us celebrate South African heritage through our diverse product
range. Your contribution will play a key role in promoting authentic South African culture.
For more information on this role, get in touch with our Stoke branch and ask for Lily-Mae on 01782 712230!
Alternatively, send over your CV to lilymaefkpir.co.uk
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INDRET