Job Overview:
Responsible for leading day to day detailed operations, as well as triage, investigation and response to security incident/vulnerability in line with defined response plan and SLAs.
Responsibilities:
1. Deep technical knowledge that spans security and IT domains to enable a comprehensive response to Arms most common incident/vulnerability types.
2. Deliver end to end management of incidents/vulnerabilities in an efficient, well-organised manner, communicating and collaborating with stakeholders.
3. Responsible for maintaining SLAs on their own tickets as well as others when leading operations.
4. Record new risks and vulnerabilities identified during incident/vulnerability response, as well as suggesting treatment plans.
5. Build positive relationships with key stakeholders, partners and vendors.
6. Responsible for coordination of the queue, ensuring incident/vulnerabilities are dealt with in a priority order and addressing/escalating where there are delays or blockers.
7. Lead investigation of all common incident/vulnerability types without supervision and exhibits high quality communications.
8. Involvement in higher priority incidents/vulnerabilities with occasional supervision.
9. Holds advanced level of skill across all incident/vulnerability response & investigation tooling and considered an SME in required knowledge to support CDO investigations.
10. Provide on-the-job training and peer review to team members.
11. Creation of Management Information reports on threat trend analysis.
12. Foster recommendations into strategic plans for the development of CDO and its processes, playbooks and tooling.
Required Skills and Experience:
1. Able to independently tackle straightforward incidents/vulnerabilities by investigating fully and provides recommendations for more complex incidents/vulnerabilities.
2. Clear communication skills are required to lead security incidents/vulnerabilities effectively. Ability to produce written and numeric material to a high standard, with a superb attention to detail and accuracy.
3. Agile, motivated self-starter who can prioritise quickly and effectively and is comfortable working with little supervision but integrates well into teams where required.
4. Developing foundational negotiation and influencing skills.
5. Upholds the highest standards set out within the CDO engagement charter, ensuring the exceptional reputation of CDO is maintained.
“Nice To Have” Skills and Experience:
1. Experience working in a security role focused on incident/vulnerability response.
2. Desirable: BSc or higher in relevant security subject.
3. Desirable: applicable professional qualification e.g., CISSP, GCIH, GIAC, GCFE, GREM SANS Certifications.
4. Demonstrates good understanding of other Enterprise Security domains.
5. Solid understanding of ITIL processes is desirable.
6. Awareness of project management techniques.
7. Experience in leading incident/vulnerability response tasks.
In Return:
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