Location - We operate a flexible, hybrid working model with the candidate required to travel to either our Winchester or London office up to twice a week.
We offer
1. Up to £82,000 base salary
2. 10% Bonus
3. 5% pension contribution
4. Private Medical
5. 25 days annual leave
6. Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
7. Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
The role
Manages process improvement initiatives and establish governance frameworks to support strategic decision-making, enhance operational efficiency, and deliver value to the organisation.
8. Owns and maintains governance frameworks, policies, and procedures to ensure compliance, accountability, and transparency in decision-making processes
9. Analyses existing processes in Arqiva to identify weaknesses, inefficiencies, and improvements to the governance
10. Leads process improvement initiatives to streamline delivery in the Enablement team, eliminate waste, and drive efficiency gains across the organisation Plans and manages performance of process and governance team within the VMO
11. Coaches the Process and Governance Coordinator
12. Collects data for quality analysis from various sources (process observations, stakeholder feedback)
13. Validates data and tasks to ensure accuracy and completeness of quality control records
14. Analyses quality control data to identify trends and potential issues, and implements corrective actions
15. Plans quality assurance and testing activities
16. Prepares reports and maintains quality control activity records
17. Monitors quality KPIs and flags compliance issues and practices that deviate from standards
The person
18. Extensive experience working within a PMO in a Technology Transformation environment
19. Proficiency in process improvement methodologies, to identify inefficiencies, streamline processes, and drive operational excellence
20. Understanding of governance principles and practices to establish governance frameworks, policies, and procedures that ensure compliance, accountability, and transparency
21. Excellent stakeholder management and communication skills to engage with stakeholders at all levels of the organisation and foster buy-in for process improvement and governance initiatives
22. Strong attention to detail and accuracy in data entry and record-keeping
23. Excellent analytical skills to analyse relevant data against performance indicators, identifying trends, patterns, and opportunities to improve
24. Strong problem-solving skills to evaluate issues and collaborate with wider quality team to develop solutions
25. Effective communication and reporting skills to communicate audit findings, insights and recommendations to stakeholders
26. Understanding of relevant regulatory requirements, standards, and industry regulations related to process quality
27. Experience in process mapping and documentation to capture current state processes, identify pain points, and develop improvement opportunities
28. Knowledge of governance best practices, standards, and frameworks, such as COBIT or ITIL, to establish effective governance mechanisms aligned with organisational objectives
29. Understanding of regulatory requirements relevant to the industry, such as data protection regulations or industry-specific standards, to ensure compliance within governance frameworks
30. Competency in project management principles and practices to plan, execute, and monitor process improvement and governance initiatives effectively
31. Familiarity with risk management principles and practices to identify, assess, and mitigate risks associated with process changes and governance structures
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast, and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us .
Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.
Your wellbeing …. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work.
Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!
Inclusive Arqiva ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks!
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