Job Description
A leading chemical manufacturer is seeking a Technical Service Lead to join their global team.
* This role requires extensive experience in technical service management, plastics compounding (preferably PVC), and driving customer satisfaction and product innovation across various applications.
The successful candidate will have:
* Degree qualification in Polymer Science, chemical engineering, or related field; advanced degree preferred.
* Highly experienced within the compounding industry (preferably PVC) with a strong focus on technical service and customer support.
* Proven track record of managing and developing technical teams.
* In-depth knowledge of compounding processes, formulations, and applications.
Key Responsibilities:
1. Manage customer relationships and provide expert technical support.
2. Drive the continuous improvement of clients' PVC compounds to meet and exceed customer expectations.
3. Lead a team of technical service professionals, providing guidance, support, and training.
Location: Durham, UK
Salary: Estimated salary range £60,000 - £80,000 per annum