Job Description
Brett Martin is looking for a Part Time Receptionist to join our team at our Mallusk site.
The Receptionist is the first point of contact for all visitors, callers, and deliveries to the site. This role is key in maintaining a professional and welcoming front-of-house service while ensuring efficient and confidential handling of communications, visitor management, post, and administrative support.
Hours of Work: 3 Days a Week 08:30am - 05:15pm
(Set says tbc upon availability of successful candidate)
About The Role
Reception Duties:
* Welcome all visitors in a courteous, professional, and efficient manner.
* Notify relevant staff promptly of visitor arrivals, including interviews, inductions, and customer visits.
* Maintain a high level of confidentiality with all visitors and enquiries.
* Manage the opening and locking of the main entrance each day.
* Ensure the reception area is clean, well-presented, and maintained to a high standard.
* Maintain and update relevant visitor logs and databases.
* Support the coordination of customer visits and meetings, including setting up meeting rooms and arranging refreshments when required.
Switchboard Operation:
* Handle all incoming and outgoing telephone calls professionally and efficiently.
* Direct incoming calls to the appropriate staff member or department.
* Take messages via voicemail, Jabber, or email where necessary.
* Ensure efficient use of the out-of-hours switchboard mail message system.
* Maintain confidentiality in all verbal and written communications.
Post and Deliveries:
* Sort and distribute incoming mail daily.
* Frank and prepare outgoing mail, including topping up the franking machine as required.
* Manage incoming parcels and notify relevant office staff upon delivery.
* Ensure non-office parcels are directed to the Goods In department.
* Arrange outgoing parcels through Royal Mail or DHL using InXpress Webship, depending on size and weight.
General Administrative Support:
* Coordinate taxi bookings for staff and visitors as required.
* Handle CMRs received from the Gatehouse, filing them appropriately and matching them with invoices or product receipts.
* Liaise with HR when interviewees, new starters, or visitors arrive for testing, induction, or meetings.
* Assist in meeting coordination, including room set-up, ordering lunches, and preparing beverages when required.
* Monitor stock levels of cleaning and general supplies, ensuring replenishment as necessary.
Skills Needed
About The Company
At Brett Martin, you’ll join a workplace where our teams have created a positive working and learning environment. We have career pathways for everyone, whether you’re looking for a specific office role or would like to work hands-on with products. No matter which area of the business you join, you’ll find plenty of opportunities to learn new skills and develop a rewarding career.
Company Culture
Brett Martin, established in 1958, is a leading independent manufacturing company based in Northern Ireland, employing around 1,000 people across its UK sites. With a head office in Mallusk, Co. Antrim, it specializes in plastic sheets, roof light systems, and plumbing and drainage products. Known for its commitment to investment in technology, sustainability, innovation, and employee development, Brett Martin is a top Northern Ireland employer. The company boasts a turnover of £195 million, 50% of export sales to over 70 countries, and 25% of its operations are sustainably powered.
Desired Criteria
* Experience using a switchboard system
* Familiarity with DHL/InXpress Webship systems
Required Criteria
* Previous experience in a reception or front-of-house role
* Professional telephone manner and strong interpersonal skills
* Ability to handle confidential information with discretion
* Organised, with strong attention to detail
* Confident using email, office systems, and managing multiple tasks
Closing DateFriday 2nd May, 2025