Your new company A technical and professional service organisation Your new role Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team.Checking all relevant E-Mails from several folders and responding and actioning appropriately. Emails generally are received from clients, vessels and ships agents.Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes.Deal with complex queries and build relationships with suppliers, couriers and internal/external clients, as appropriate, including resolution of service problems.To coach other team members, as appropriate, to achieve effective knowledge transfer and application.Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints. What you'll need to succeed Previous administrative experience is required, all on the job training will be provided What you'll get in return The opportunity to work within a fantastic team within a fantastic organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk