As one of the largest independent industrial door companies in the UK, BID Group have been providing service, repair and installation solutions for all types of industrial doors, loading bay equipment, high speed doors, automatic doors, gates, barriers and turnstiles across the country for over 38 years. With depots strategically located across the UK providing national coverage, and a network of over 60 mobile teams, we continue to strive to deliver the same uncompromising quality that has helped build our brand reputation and retain a strong portfolio of clients that includes many of the best-known UK brands. We understand that our people are key to our success and are looking for the best people to help us to continue with our record growth. Due to ongoing expansion, We have an opportunity for an experienced Operations Assistant to join our busy depot. Based from our depot in Wednesbury, and reporting to the Depot Manager, you will be responsible for assisting in the day-to-day site operations within the Midlands region. Duties will include: Maintaining the appropriate stock levels for on-site cabins within the area. Carry out and document site specific/ dynamic risk assessments as required. Ensure that all equipment checks and inspections are completed correctly and in a timely manner Regularly check engineers’ vehicles to ensure they are good condition and advise the Fleet Department of any issues. With the assistance of Head Office, manage HR issues within the region including engineer recruitment, inductions, training, discipline, absence, capability and performance management. Assist in ensuring that contribution targets for the region are achieved. Participate in sales to operations handovers on installation jobs before commencing work on-site. Dealing with and resolving customers enquires in a courteous, professional and knowledgeable manner. Carry out additional duties as authorised and necessitated by the needs of the business. Previous experience within in a similar role would be a distinct advantage, as would a technical background within the industrial door sector. As a flexible and adaptable team player you must be customer focused and commercially aware with the ability to work well under pressure. In return, we are offer an opportunity to work for a successful and expanding company with a competitive salary and benefits package as follows: Salary £30-35k PA (depending on experience) Company vehicle 30 days holiday Enhanced pension contribution Company sick pay scheme Cost of living pay reviews. Internal and external training opportunities Funded/ subsidised social events. Employee assistance program (EAP) A fantastic work culture. Location: Wednesbury Salary: Salary £30-35k (depending on experience) Hours Of Work: 42.5 hours per week, 8.00am to 5.00pm, Monday to Friday To Apply: Please apply via the link provided with a CV or for further information please telephone Michelle Fielden, Internal Recruiter, on 0870 607 5050 BID Group is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, ethnic or national origin, age, sex, gender, disability, sexual orientation, or religious belief.