Join AIM as a Trainee Customer Agent and be part of our exciting journey in Manchester! We are committed to creating engaging B2C campaigns that bring non-profit and utility brands to life. In this role, you will be responsible for fostering strong relationships with customers and delivering exceptional service.
Key Responsibilities:
* Customer Engagement: Interact with customers in various settings to promote client campaigns. Your ability to connect with people will be essential in understanding their needs and offering suitable solutions.
* Sales Strategy Implementation: Assist in the development and execution of sales strategies that align with client objectives. You will be instrumental in creating compelling presentations that resonate with customers.
* Relationship Building: Cultivate long-lasting relationships with customers. Your role will involve follow-ups and regular communication to ensure customer satisfaction.
* Performance Monitoring: Track sales metrics and performance indicators. Provide insights and feedback to management to help improve campaign strategies and outcomes.
* Collaboration: Work closely with team members to achieve sales targets and support various initiatives. You will be an integral part of a collaborative and dynamic team environment.
Requirements:
* Work Authorization: Full, unrestricted right to work in the UK (no PSW or Tier 4 visas).
* Application Status: Must not have applied within the last 30 days.
* Communication Skills: Exceptional interpersonal and communication skills. You must be able to engage customers and represent our clients professionally.
* Adaptability: Ability to adapt to different customer situations and maintain a positive attitude in varying environments.
* Eagerness to Learn: A strong desire to learn and develop within the sales and marketing field.
Benefits:
* Comprehensive Training: Receive extensive training to equip you with the skills needed for success in sales and customer engagement.
* Career Progression: Clear pathways for growth within the company. We actively promote from within and support our team members in their professional journeys.
* Incentives: Attractive performance-based bonuses and rewards for exceeding targets.
* Team Environment: Join a friendly, collaborative team that values input and fosters a supportive culture.
* Work-Life Balance: Flexible working arrangements to help you maintain a healthy work-life balance.