Location- The Doyen
Vacancy- Bar and Waiting Person
Hours- 4-20 hours
Responsibilities
1. To provide a high standard of customer service in the serving of food and drink
2. To set up the bar counter and the food service area in the appropriate manner as per Company procedures
3. To meet and greet customers, take food and drink orders and liaise with all relevant personnel in ensuring the delivery of these orders to the customer
4. To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times
5. To ensure that the food service and bar service areas meet the Company standard regarding cleanliness, health and safety
6. To calculate the bills correctly and accept and verify various methods of payment
7. To refill bar stock levels and ensure efficient bar stock including stock rotation
8. To carry out end of shift duties according to Company procedures
9. To carry out toilet checks on a regular basis
10. To ensure that a high standard of personal hygiene and appearance is maintained at all times
11. Any other duties relevant and related to the post
Educational qualifications
1. Educated to secondary level standard
Skills and Experience
1. A minimum of 6 months previous bar service experience is desirable
2. A minimum of 6 months previous foodservice experience is desirable
3. A working knowledge of Micros is desirable
4. The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service
5. With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner
Main Points of Contact - internal and external
1. Customers
2. Other staff in the premises
Other relevant information
1. Flexible regarding hours of work
2. Opportunity to work towards an NVQ Level 2 in Food & Beverage Service
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