Quality Improvement Coach - Adult Care (Remote based role)
Company Description:
Join us in inspiring people to succeed, by being part of our remarkable operational delivery team. Paragon Skills are Ofsted Grade 2 "Good" and the UK’s Number 1 Training provider, with a true dedication to the Care and Education Sector, and a commitment to delivering meaningful learning interactions to over 7000 learners nationally.
We are passionate, innovative, and determined to deliver an outstanding teaching and learning experience to every learner every time, and our handpicked, trusted people demonstrate their specialist knowledge and expertise in everything they do.
Position
Job Title: Quality Improvement Coach (Adult Care)
Location: Remote
We are seeking a motivated Quality Improvement Coach with expertise in Adult Care to drive exceptional quality improvement across our learner experience. In this role, you'll support Personal Tutors (PTs) to enhance teaching, learning, and overall learner progress. You will be instrumental in creating a culture of continuous improvement and providing actionable feedback.
Key Responsibilities:
* Conduct regular Learner Experience Reviews (LER) with PTs to assess learner progress.
* Perform in-depth curriculum reviews and provide feedback based on the Education Inspection Framework (EIF).
* Improve teaching quality through observation feedback, 1-1 support, and CPD sessions.
* Collaborate with Operations Managers to ensure actions from LER and curriculum reviews are implemented.
* Deliver CPD training for PTs and the wider team, covering topics such as TAQA and AET.
* Sample learners’ portfolios regularly with PTs to monitor progress.
* Lead standardisation meetings to ensure consistent tutor delivery.
Requirements:
* Level 3 and/or 5 vocational qualification in your area of specialism (Adult Care).
* Teaching qualification and Assessor/IQA qualifications.
* Strong knowledge of the apprenticeships/further education sector and Education Inspection Framework (EIF).
* Proven ability to use quality improvement principles to enhance learner experiences.
* Demonstrable experience in building relationships and developing others.
Other Information:
We are proud to offer a suite of Paragon Choices which are optional benefits including life assurance and income protection and core benefits below:
* 20 days annual leave (increasing with service) + holiday purchase scheme.
* 3 Paragon Days and 8 public bank holidays.
* Extra day off for your birthday.
* Up to 3 days paid volunteering leave.
* Perkbox lifestyle benefits and wellness tools.
* Recognition awards and long service awards.
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
Paragon Skills is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Depending on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.
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