As a Lead Infrastructure Engineer in the Home Engineering team, we are looking for someone to provide technical leadership to our Infrastructure engineers, ensuring we are designing, maintaining, deploying and running our mortgage systems and environments efficiently. You’ll ensure our systems and platforms are designed & managed in a resilient and secure manner, aligned to strategy, ensuring we’re applying good engineering practices and principals.
This role is within The Mortgages Home team, which is Nationwide’s Owner Occupier mortgage proposition. It will primarily focus on On Premise Windows based systems which run both our sales and originations system (MSO) as well as our new Windows based System Of Record for Home (ALIAS) and a whole host of dependent systems.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job youll spend at least two days per week, or if part time youll spend 40% of your working time, based at either our Swindon, London, Northampton or Bournemouth offices. If your application is successful, your hiring manager will provide further details on how this works.
What you’ll be doing
You’ll be leading engineers (predominately T3 partner resource offshore and onshore) across multiple teams, harnessing your experience of Infrastructure management techniques, technology and tooling to build our solutions. This will entail being accountable for the design, implementation and maintenance of highly resilient and scalable infrastructure. We have a diverse range of technologies and platforms primarily on-premises but increasingly on Cloud with a mix of third party and internally owned.
You’ll be responsible for leading on technical decisions and choices and providing guidance on ensuring our infrastructure design conform to guardrails and best practice. You’ll also manage infrastructure risks & help Identify end-of-service life issues and solutions.
A team player who can lead by example, you’ll take end-to-end ownership for developing and implementing infrastructure as well as the day to day running of Infrastructure provision and management of pre-production environments and ensuring costs are monitored for environment provisioning. You’ll also nurture and develop contacts and relationships to enable things to be done faster and more efficiently.
You may be required to work on-call according to business demand.
About you
Youll have experience in
* Knowledge of Mortgage Sales and Origination
* Knowledge of Mortgage Servicing Systems
* Knowledge of batch processes and managing restarts
* Leading infrastructure engineers, across infrastructure design, provision and maintenance of pre-production environments including onshore / offshore coverage rotas
* Defining and monitoring effective procedures, practices and principles for Infrastructure engineering teams
* A good understanding of Networking infrastructure
* Working knowledge of Windows Server & SQL Server Infrastructure configurations and provisioning
* Monitoring (Dynatrace)
* Capacity management
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
* Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
* Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
* Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 25 days holiday, pro rata
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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