Job Title: Income Housing Officer
Location: London Borough of Harrow
Employer: Pertemps Recruitment Partnership
Contract Type: Temporary ongoing assignment
Hours of Work: 36 hours per week
Are you passionate about making a difference in your community? Harrow Council is seeking a dedicated and dynamic Income Housing Officer to join our team. In this role, you will be responsible for managing and maximizing the council's income collection, working closely with residents to ensure rent and other housing-related charges are collected efficiently and effectively.
Key Responsibilities:
" Monitor and manage rent accounts to ensure timely payments.
" Provide support and advice to residents regarding rent arrears.
" Work collaboratively with internal teams and external agencies to resolve complex cases.
" Prepare and present reports on income collection performance.
" Promote financial inclusion and offer assistance to residents to maintain their tenancies.
Requirements:
" Experience in income collection or housing management is preferred.
" Strong communication and interpersonal skills.
" Ability to work independently and as part of a team.
" Proficiency in using housing management systems and software.
" Excellent organizational and time management skills.
" Knowledge of welfare benefits
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