Customer Service Driver - 4 on 4 off, Morning and Afternoon Shift available - 21 Hours per week - £12.21 Per Hour Do you consider yourself a teamCustomer Service Driver - 4 on 4 off, Morning and Afternoon Shift available - 21 Hours per week - £12.21 Per Hour Do you consider yourself a team playerAre you Customer Focused Do you have a valid Driving Licence with previous experience in driving roles If so, then this may be your next career moveAn exciting opportunity has arisen for a Customer Service Driver at Leeds Bradford Airport. Customer Service Drivers are expected to safely and professionally transfer customers between the car park and airport terminal as well as managing reception and the customer check in process.This is a 4 on 4 off shift pattern working either only Mornings or only Afternoon shifts NOT both shift patternsMorning Shifts: 4am - 10am Afternoon shifts: 12pm - 6pm Duties will include, but are not limited to: Greeting customers, checking in of customers, completion of all Valet documentation at Valet Front desk reception area and in the arrivals area of the car parkUtilisation of Pre-book IT systemsDealing with customer complaints and enquiriesMonitor all entries and exits and be proactive with shift planning using the P2T Booking system and associated reports.To maintain a standard of deportment and behaviour that will always represent the company in the best possible mannerTo report to the line manager any element of car park service that may compromise the level of service we wish to achieveAssisting customers with the loading of luggage onto the fleet vehicleEnsuring the fleet vehicle is cleaned and presentable for serviceEnsuring vehicle checks are completedCompletion of all Fleet documentationTransporting passengers between the car park and airport terminalReporting of all vehicle defectsPhotographing of arriving vehiclesMoving customers car from arrivals to secure parking area and return when requiredPatrolling the car parks on foot looking for unattended bags, suspicious vehicles, suspicious persons, and to report all findingsLitter picking and bin changing and cleaning of customer and staff areasAnswering incoming telephone calls and dealing with customer queriesTo complete report sheets or any other log sheets, in full and as instructed.What you'll bring: Full UK Drivers licensePrevious Customer Service ExperienceExcellent Team PlayerCustomer FocusedExcellent communication skills What we'll offer you £12.21 per hourFlexible working hoursTraining and development Must be 18 or over to applyWe are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.