Senior Client Services Officer (Housing - Maternity Cover)
North West Housing Services is a leading provider of housing management, maintenance, property investment and finance services to housing co-operatives, small housing associations and leaseholders. We are based in Liverpool and operate throughout the North West of England.
Salary & Benefits:
Salary £41,448 per annum plus essential car user allowance £2010 (pay award pending)
30 days leave (includes three concessionary days at Christmas), flat rate bonus performance reward scheme, enhanced defined contribution pension scheme (8.5% employers’ contribution) and employee health cover
This is a fixed term contract for 9 months, with the possibility of an extension if required.
We are looking for a dynamic, enthusiastic, and customer-focused person to be part of our team based in our Devonshire Road office in Liverpool.
Reporting to the Client Services Manager, you will play a key role in delivering high quality housing services to our members. Your responsibilities will include:
Delivery of housing management services including lettings, rent arrears control, void control, and tenancy management
Management and supervision of staff
Working closely with member organisations to maintain positive relationships and build trust
Providing administrative support and guidance to our member organisations
Production of reports for members committee meetings
Attendance at members evening and ...