LJT Systems Ltd is a well-established IT support and software solutions company based in Blackpool, with over 20 years of experience serving SME businesses across Lancashire and the North-West. They pride themselves on providing streamlined IT infrastructure and expert advice to keep their clients' systems running smoothly and boosting their business productivity.
They are currently seeking a motivated and enthusiastic IT Support Apprentice to join their team. This is a fantastic opportunity for someone looking to start their career in IT and gain hands-on experience with real-world problem-solving, cloud computing, and networking tasks. As part of their team, youll support clients by troubleshooting issues, assisting with installations, and learning about various IT systems and processes.
In this role, youll work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Collect detailed incident information from clients and resolve IT faults/issues within agreed SLA time frames.
2. Maintain company standards and procedures during onsite support visits.
3. Help with new installs and upgrades, e...