Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery? Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team.
Key Responsibilities
* As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.
* You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.
* Carry out essential maintenance and servicing to our hire machinery on-site with customers
* Offer breakdown resolutions and an effective repair service
* Troubleshoot and resolve any technical/mechanical issue during site visits
* Collaborating with the wider operations teams to identify opportunities for improvements to our service
* Maintaining accurate documentation of all repairs, services, and customer interactions
What We’re Looking For
* Experience of repairing and servicing plant equipment including Telehandlers
* A recognised mechanical qualification in mechanical plant or agricultural engineering
* A competent communicator with excellent customer service skills
* Willingness to travel to customer sites as and when required
* Well organised with experience of managing time effectively
* A valid driving licence
What We Can Offer You
* Competitive salary
* Salary sacrifice pension
* 25 days holiday, plus bank holidays
* Additional holiday purchase scheme
* Training where necessary
* Free Tool Hire
* Life Assurance cover 3x salary
* Share save scheme
* Eye care vouchers
* Recommend a friend scheme
* Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
* Cycle to work scheme
* Long service recognition
* My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
* Discounts on HP products
* EE mobile contract discount offers
* Gym discounts
* Health Shield (discounted premiums on health care cash plan)
* Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.
At UK Forks, we understand the critical role that material handling plays in enhancing on-site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long-term partnerships and exceeding customer expectations.
Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.
By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .