20 January 2025
Closing date: 7th February 2025
Salary: £24,500 per annum
Hours: 35 hours per week
Duration: 2 to 4 years whilst studying towards a qualification from Level 3 (equivalent to A-level) to Level 6 (equivalent to a degree)
Who can apply: You will need to have the below minimum entry requirements:
A minimum of 5 GCSE’s grade A*-C (or 9-4 on the new grading system) or equivalent including Maths and English by the time this programme starts in September 2025.
Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford.
Are you ready to kickstart your career in project management? This is an exciting opportunity to work within our innovative project management team, where you'll gain invaluable skills and deepen your knowledge across all aspects of the field.
As an apprentice, you'll support our cloud project management team, giving you a comprehensive, hands-on experience that will pave the way for your development into a skilled project manager. This role offers a fantastic all-round opportunity to grow and thrive in a supportive and dynamic environment.
About the team:
The Cloud Project Management Office is responsible for receiving, planning, resourcing, and delegating cloud professional service engagements (projects) to our cloud project managers. As a member of this team, you will play a crucial role in supporting on project delivery: on time, within scope, on budget, and to the customer's satisfaction.
You will work collaboratively with the project managers and technical solutions teams, utilizing our standard project management approach (ISO9001 certified). Your focus will be on supporting the project management lifecycle, from handling new project intake to monitoring and reporting on the overall project portfolio.
In this amazing role, you will get involved with:
* Coordinating New Cloud Projects: Manage and streamline processes for all new cloud professional services projects.
* Project Assignment and Delegation: Assign and delegate tasks efficiently, ensuring adherence to agreed Service Level Agreements (SLAs).
* Portfolio Monitoring and Reporting: Oversee the project portfolio, providing regular reviews and reports to senior leaders within the team.
Your main areas of responsibilities will include:
* Establishing project teams, agreeing, and directing activities, motivating, and managing resources and ensuring that responsibilities for tasks are clearly communicated, actioned, and completed in time.
* Creating and maintaining project documentation, both for Jisc and for project stakeholders.
* Tracking, and reporting progress and ensuring that agreed milestones are completed to specified date.
* Acting quickly in the event of a challenge or a threat to project success.
* Communicating well, keeping expectations in check, and priorities in order so everyone understands their role in the project’s success, including the customer.
* Gathering feedback across the project team and share back with the team, to identify new opportunities, improvements and celebrate successes.
Key Skills and Experience:
* Essential Awareness: Understanding of the stages of the project management lifecycle is essential.
* Multitasking Ability: Capable of handling multiple tasks concurrently, meeting deadlines without compromising quality.
* Project Evaluation: Confidence to identify when a project is failing or not meeting its objectives.
* Collaborative Work: Experience working with people across various disciplines and seniority levels, primarily in a remote environment.
* Proficiency in Microsoft Office: Competent in using Microsoft Office applications for project, task, and communication management.
* Customer Focus: Strong customer-oriented approach.
* Attention to Detail: High level of accuracy and quality in work.
* Effective Communication: Strong written and verbal communication skills.
* Proactive Learning: Confidence to ask questions and address knowledge gaps.
* Teamwork: Effective teamworking skills, especially in a remote setting.
Perks and Benefits:
* Hands-On Experience: Work on real projects.
* Mentorship and Support: One-on-one support from experienced professionals.
* Career Growth: Opportunities for advancement.
* Flexible work pattern, which can adapt to suit your schedules and personal commitments.
* 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks.
* Annual company performance award.
* A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support.
* Allocated allowance of up to £250 to equip your home office.
* Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money.
* A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning.
Equity, diversity and inclusion:
At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.
Application process:
We are committed to supporting your success. Please let us know how we can best accommodate you throughout the recruitment process, in your role, and during your time at Jisc. Your unique skills and experiences are valuable to us, and we want to ensure you have everything you need to thrive.
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