To apply - please click apply now and upload a copy of your CV & Cover letter - applications without cover letter will not be considered Context of the Job This is an exciting time to join the company as we embark on a dynamic growth journey, offering incredible opportunities to contribute, innovate, and be part of our success story. North City Business Centre supports business start-ups and works to increase the job creation potential of new and existing micro and small businesses through the provision of information, advice, training, mentoring, seminars and access to is a new post which has been created to manage and deliver of a range of business start-up services to new and existing micro and small businesses including social enterprises in North Belfast and the wider Belfast area as appropriate. Key Programme Delivery Responsibilities Deliver business start-up and business development support services to clients interested in starting/developing a business. Develop feasibility studies and prepare marketing and business plans, including financial projections for new and existing businesses and social enterprises. Ensure that programme documentation is maintained and completed to a requisite standard required by the relevant funders and uploaded to respective management information system where relevant in a timely manner. Co-ordinate, liaise and support NCBCs external team of associate business advisers. Act as an ambassador for North City Business Centre in all dealings with clients and programme participants at all times. Key Programme Management Responsibilities Account manage, monitor and track client progress through different elements of support offered. Serve clients and record activity in a timely manner, in accordance with customer service objectives as agreed with customer and within relevant external and internal quality standards. Ensure that risks to programme delivery are identified and managed and there is probity throughout all aspects of programme management. Key Business Development Responsibilities Recruit and/or assist with the recruitment of clients on to programmes and initiatives being delivered by North City Business Centre. Market and promote the services of North City Business Centre through the various programmes across North Belfast and Greater Belfast as appropriate to the local community and stakeholders. Assist in the development of new programmes and initiatives to increase enterprise awareness and business start-up levels in North Belfast. Assist in the organisation and delivery of training and workshop events and conferences (including on-line events) where appropriate. Development and delivery of sector and cohort specific enterprise and entrepreneurial initiatives. e.g. digital, food, creative industries, ethnic minorities and migrant entrepreneurship, female entrepreneurship, youth entrepreneurship. Establish a drop-in business advice hub in North Belfast and engage with pre-start, start-up, micro and small businesses in the area and provide them with information, advice and guidance appropriate to their needs and business stage. Build, develop and maintain a professional network of local stakeholders, including funders, businesses, community organisations and social enterprises. Key Partnerships Responsibilities Develop and maintain credible and ethical working relationships with funders at the highest levels to ensure effective contract management from a resource perspective, ensuring effective communication with the Chief Executive and the Executive Leadership Team. Identify and investigate potential partnerships for the delivery of services. Key Organisational Responsibilities Ensure that systems and procedures are best suited to meet client/stakeholder/organisational needs. Ensure all Health and Safety responsibilities and procedures are adhered to and all risks minimised in line with the organisations Health and Safety Policies Ensure requirements of GDPR are met by the organisation. Continue to develop and improve own performance through attendance at relevant training courses and undertake professional development and accreditations as appropriate to the role and as required. Represent and promote the aims, values and principles of NCBC, with particular emphasis on equal opportunities and attend and participate at conferences and seminars as required. Such other duties as the Chief Executive on behalf of NCBC may from time to time determine and such other duties which are consistent with the grade of the post. Summary of Key Benefits/Terms and Conditions of Employment Hours Full-time, 37.5 hours per week. Annual Leave 25 days plus 12 statutory days per annum. Probation Period The post will be subject to satisfactory completion of a six-month probationary period. Staff Development Employer commitment to staff personal and professional development. Pension Scheme The successful candidate may join the Company Contributory Pension Scheme where NCBC contributes up to 5% of salary. Medical Care Option to take out private medical care. Death In Service Employer Death in Service scheme in operation. PERSON SPECIFICATION Development Manager Essential Criteria: Education A minimum of a degree level of qualification or at least 2 years experience (from the job closing date) at running and managing a business to include budget management and resource planning. Experience and Knowledge Minimum of 2 years experience in a business development and stakeholder engagement role or working with a start-up business. This experience should have provided a strong understanding of business operations and the challenges faced by businesses. Including financial management, marketing, operations and strategy. Possess business acumen with an understanding of the phases of business development to include business start up or growth. Skills and Abilities Highly developed planning, administrative, project management and organisational skills and IT literate with the ability to use the Microsoft office suite of programmes. Ability to analyse and interpret business proposals from various perspectives, e.g. finance, sales, marketing, process/operations, leadership and management etc. Ability to collect, analyse, manage and present complex data and information and prepare reports. Excellent interpersonal and communication skills with the ability to work effectively with clients and stakeholders on complex issues. Proven ability to work as part of a team. General Demonstrable commitment to equality of opportunity. Willingness to work unsociable hours at times and to attend occasional evening meetings. Access to a car and a valid driving license by the job closing date or otherwise able to fulfil the mobility requirements of the post. Desirable Criteria: Graduate with a relevant degree in marketing, business or entrepreneurship. Experience in developing and delivering training programmes. Experience of working with the requirements of Data Protection. Experience of driving business growth To apply - please click apply now and upload a copy of your CV & Cover letter - applications without cover letter will not be considered Skills: Development Manager