Job summary We have an exciting opportunity for a skilled and enthusiastic Band 3 Health Care Support Worker to join our CAMHS Crisis & Unscheduled Care Service within Conwy & Denbighshire(Centre area of BCUHB). You will be part of a dynamic team who deliver assessment, follow up and short-term interventions for Children and Young People who are experiencing Mental Health crisis, involving their families and other support networks, as well as providing consultation and training for our key stakeholders. The Crisis & Unscheduled Care Service is in the process of development and expansion both within our service offer and operational hours, including late evenings, weekends and bank holidays. Clinical work will take place in a variety of settings including the local Emergency Department, Children's Ward, and other community settings. If successful you will contribute to the ongoing development and innovation within our service and be supported with personal and professional development through regular supervision and Performance Appraisal and Development Review (PADR). Main duties of the job As part of the Children's, Child and Adolescent Mental Health Service (CAMHS), the post holder will provide care and support to children, young people and their families/carers who come to the attention of CAMHS Unscheduled Care as a result of their mental health needs. The work will involve elements of assessment, support and care for those who present with increased risk to themselves or others, and may require a higher level of observation, such as 1:1 if they are in the hospital environment, and provide community based short-term therapeutic interventions/programmes of care for children and Young People, following guidance and support from senior team members. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Date posted 15 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year Per Annum Contract Permanent Working pattern Full-time Reference number 050-ACS039-0125 Job locations Royal Alexandra Hospital Marine Drive Rhyl LL18 3AS Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and/or Knowledge Essential QCF Level 3 or equivalent qualifications/experience NVQ level 3 in Health & Social care related subjects or equivalent qualifications/experience Good general standard of education Desirable All Wales HCSW induction framework Good knowledge of anatomy & physiology Experience Essential Previous experience of working with children with mental health needs in a hospital, community or educational setting Experience of working as a HCSW without direct supervision in a clinical setting and being managed by a qualified practitioner. Good understanding of risk assessment and management and safety planning Desirable Evidence of work based training and study days e.g. Manual Handling, Infection Control, Basic life support NVQ Level 2 or 3 or equivalent qualification Skills Essential Ability to work as part of a team and independently when required Can work to a high standard of care under indirect supervision Ability to prioritise own workload Ability to travel across BCU bases The ability to communicate clearly and accurately. The ability to be adaptable to new and changing circumstances. Desirable Understanding of health and social care Understanding of risk management and Health and Safety issues Evidence of Being able to provide wound care using aseptic technique ANNT Phlebotomy Basic observations Vital signs recording (BP pulse, temp, respirations, blood sugar) Routine ECG recording Urine testing Any other specific clinical skills at this level of practice pertaining to role as per service need Knowledge and understanding of clinic activities Personal Qualities Essential Excellent communication skills. Good observational skills Ability to work independently within professional boundaries. Good decision making skills. Standard keyboard skills Enthusiastic/motivated Flexible working - able to work some unsocial hours over 7 days Caring and Compassionate Desirable IT skills / knowledge. Ability to affect change in a positive manner. Works well as a team member. Values Essential Adhere to BCU Organisational values Empathic towards Children and Young people and families during mental health crisis Holistic approach towards children and young people and their families Desirable Ability to approach any problem in a calm and professional manner. Other Essential Commitment to continuous improvements of patient care. Ability to use own initiative Desirable Welsh speaker Person Specification Qualifications and/or Knowledge Essential QCF Level 3 or equivalent qualifications/experience NVQ level 3 in Health & Social care related subjects or equivalent qualifications/experience Good general standard of education Desirable All Wales HCSW induction framework Good knowledge of anatomy & physiology Experience Essential Previous experience of working with children with mental health needs in a hospital, community or educational setting Experience of working as a HCSW without direct supervision in a clinical setting and being managed by a qualified practitioner. Good understanding of risk assessment and management and safety planning Desirable Evidence of work based training and study days e.g. Manual Handling, Infection Control, Basic life support NVQ Level 2 or 3 or equivalent qualification Skills Essential Ability to work as part of a team and independently when required Can work to a high standard of care under indirect supervision Ability to prioritise own workload Ability to travel across BCU bases The ability to communicate clearly and accurately. The ability to be adaptable to new and changing circumstances. Desirable Understanding of health and social care Understanding of risk management and Health and Safety issues Evidence of Being able to provide wound care using aseptic technique ANNT Phlebotomy Basic observations Vital signs recording (BP pulse, temp, respirations, blood sugar) Routine ECG recording Urine testing Any other specific clinical skills at this level of practice pertaining to role as per service need Knowledge and understanding of clinic activities Personal Qualities Essential Excellent communication skills. Good observational skills Ability to work independently within professional boundaries. Good decision making skills. Standard keyboard skills Enthusiastic/motivated Flexible working - able to work some unsocial hours over 7 days Caring and Compassionate Desirable IT skills / knowledge. Ability to affect change in a positive manner. Works well as a team member. Values Essential Adhere to BCU Organisational values Empathic towards Children and Young people and families during mental health crisis Holistic approach towards children and young people and their families Desirable Ability to approach any problem in a calm and professional manner. Other Essential Commitment to continuous improvements of patient care. Ability to use own initiative Desirable Welsh speaker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Royal Alexandra Hospital Marine Drive Rhyl LL18 3AS Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)