Analyst
(Colleague Servicing)
* Salary: .54 per day (DOE)
* Location: Brighton or Burgess Hill
* Duration: Temporary, 12 Months
* Hours: 35 hours per week – Monday to Friday, 9am – 5pm
Manpower have a fantastic new opportunity for the right candidate to become a Colleague Servicing Analyst, working with our client, a FTSE 100 Credit Card Company based in the heart of Sussex.
The Role
This role sits within our client's Colleague Servicing Department (Human Resources) and plays a critical role in providing the best–in–class services, capabilities, data, and insights that enable a great colleague experience. You will be assisting with the Global Colleague Servicing function to provide day–to–day support for their Colleague Service Centre operations, as well as one of their key strategic projects that is currently in motion.
The role will also involve providing resolution and support for various operational issues that can be raised from our internal teams. The role requires strong problem solving, communication skills and the ability to work effectively in a cross–functional, multicultural team environment.
The role is diverse and individual, including but not exclusive to the following:
* Coordination with Process Owners for SOP (Standard Operating Procedure) Documentation
* SharePoint Library Management: Assist in the development, management, and optimization of the SOP library on SharePoint
* SOP Migration Support: Provide support for the migration of existing SOPs into the new SharePoint library, ensuring that all documentation is properly transferred.
* Governance and Compliance
* Project Coordination
* Meeting and Workshop Facilitation
Desired Qualifications:
* SharePoint Expertise: Proficiency in SharePoint
* Project Management Support
* Microsoft Office Proficiency
* HR Operations Experience: Familiarity with HR operations and working knowledge of HR systems like Oracle HCM is preferred
* Client–Facing Experience
* Integrity and Professionalism
If you feel that you fit the above criteria, please don't hesitate to apply here today!
This role will be subject to background verification checks. Further details and conditions will be shared on application.
#J-18808-Ljbffr