Bank Pathology Specimen Reception Assistant (Band 3)
Bedfordshire Hospitals NHS Foundation Trust
Information:
This job is now closed
Job summary
An opportunity exists for bank specimen receptionist (AFC band 3) to join the team of dedicated enthusiastic staff in the Blood Sciences Department at both Luton & Dunstable and Bedford Hospitals. The successful candidates will work as members of a dedicated team in specimen reception. Part time and full time workers will be considered.
Every encouragement will be given with participation in Continual Personal Development through onsite training and attendance at suitable external events alongside gaining valuable experience working in a busy Blood Sciences Department.
The successful applicant will be expected to support the current shift patterns with:
L&D covering 08-16:00, 09:00 to 17:30, 12-20:00, 14:00-22:00 and night shift 20:00-08:00.
Bedford covering 08:00-16:00, 09:30-17:30, 10:30-18:30 and 12:00-20:00.
Applications are welcome from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways through the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.
Main duties of the job
The successful candidate will be expected to:
* Receive and dispatch samples to appropriate laboratories.
* Sort and label specimens for blood sciences.
* Undertake accurate and precise data entry on laboratory computer system which requires frequent periods of concentration.
* Maintain, process and distribute orders of consumables for GP surgeries.
* File and distribute patient reports.
* Organise personal workload.
* Handle telephone enquiries from service users and where required communicate test results which may be of a complex and/or sensitive nature.
* Participate in mentoring guidance and training of inexperienced/new staff when required.
* Effectively communicate with laboratory and medical staff to ensure that specimens are dealt with appropriately and in a timely fashion.
* Liaise with GP surgeries, hospital clinics and other departments within Pathology.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trust's core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Job responsibilities
The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
* To undertake the reception, identification and processing of pathological samples in the Specimen Reception.
* Sorting and labelling of specimens.
* Undertake accurate and precise data entry on laboratory computer system which requires frequent periods of concentration.
* Maintenance of stores.
* To ensure that GP consumable orders are completed and distributed to GP surgeries.
Person Specification
Experience
* Experience of word processing packages, databases and spreadsheets.
* Ability to deal with confidential and sensitive patient information in a methodical and professional manner.
* Ability to work as part of a team across a range of staff groups.
* Previous experience working within the laboratory setting.
Education
* Educated to a good GCSE level in English & Mathematics.
* Previous administrative and clerical experience in a healthcare or customer service environment.
* Keyboard and IT skills preferably ECDL.
Skills & Knowledge
* Excellent communication skills - written and verbal.
* Good interpersonal and telephone skills.
* Able to work to deadlines and prioritise workload.
* Willingness to learn.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Bedfordshire Hospitals NHS Foundation Trust
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