THE BUSINESS AAB is a tech-enabled business critical services group providing audit and accounting, tax, payroll and HR, outsourcing and advisory solutions globally from offices in Aberdeen, Edinburgh, Glasgow, Leeds, London and the island of Ireland. We help our clients manage the critical elements of their business - its people and its finances - by providing resources and technology that ensure things run smoothly no matter what hurdles they encounter. THE TEAM At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do. Does AAB sound like a good fit for you? We currently have an opening for a Credit Controller to join our Glasgow team. THE ROLE Credit Controller - Glasgow Purpose of the role/key responsibilities: Take ownership of all cash collection activities via telephone, email and letter Chase payments in a proactive and professional manner Prioritise calls to maximise collection on largest and oldest debts Maintain diary with next step actions Liaise with clients to resolve disputes and negotiate payment plans as appropriate Build relationships with Business Units to ensure queries are resolved promptly and accounts placed on hold in line with company policy Maintain up to date contact details and accurate records of communications with clients Experience and skill set required for the role: The role requires a commercially minded individual who has an enthusiastic and professional approach to cash collection. Proven experience in a credit control role (service sector experience desirable) The ability to manage a large and varied debtor ledger Excellent time management, organisational skills and the ability to self-manage Strong interpersonal and communications skills both written and verbal Proficient in the use of IT systems including Excel Experience of the legal system advantageous At AAB you will have tremendous opportunities that will meet your career aspirations, working in a progressive, energetic and stimulating environment alongside supportive and engaging professional teammates. AAB Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.