Are you looking for an employer that can offer you opportunities to train, develop and progress within the legal industry?
We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, which means that we have decades of experience in our respective fields.
Join our prestigious law firm where excellence meets opportunity. At the PM Law Group, we pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential.
We have a specialist and dedicated Conveyancing business that forms part of the PM Law Group.
Being at the forefront of cutting-edge technology, we are a modern business that can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.
We are excited to announce that we are now looking to add a Conveyancing Legal Assistant to join our thriving law practice. As a member of our Conveyancing team, you will provide general administration assistance always delivering the highest level of customer service.
Role Responsibilities
* Communicating with clients over the telephone, by email and in face-to-face meetings and with other solicitors and professional organisations always providing the highest level of customer service to clients.
* Setting up client files within case management.
* Producing initial client documentation and checking such documents upon their return and requesting further documentation if required.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by clients and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files/matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* Performing general administration tasks.
* To update all panel members/stakeholders within the business and within the referral businesses where applicable.
* Drafting sale contracts and re-mortgage documentation as required.
* Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
* Drafting completion statements.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To always ensure your individual compliance with all policies and procedures.
* To attend and contribute in team meetings.
* To report directly to the Conveyancing Team Manager on all the above aspects.
* The role will be based in the Conveyancing Department, however, there may be a requirement to work in other areas of the business as the need arises.
What we need from you
* Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a Residential Conveyancing role.
* Able to always provide exceptional levels of customer service.
* Able to work to deadlines.
* Has an eye for detail.
* Computer Literate.
* Able to prioritise workloads.
* Willingness to adhere to and surpass administration targets.
* Able to work on own initiative and as part of a team.
* Polite and professional telephone manner.
* Enthusiastic with a real desire to want to learn and develop.
What we offer you
* Monday to Friday – Office Hours – 9.00am – 5.00pm – 1 hour lunch break.
* Competitive starting salary DOE.
* Industry-leading training.
* Can offer further qualifications such as the CLC.
* Opportunities for you to progress and develop further.
* Generous annual leave entitlement: 25 days per year + Bank holidays.
* Additional annual leave for long service.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Costco Card.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.
If you have the experience that we require, apply now!
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