Are you an experienced administrator, with an eye for detail? Then keep reading because we’ve got the ideal role for those with advanced MS Excel Skills and Process Management ability to join our Client Services family in Bristol 2-3 days a week, with home-based flexibility the remaining days.
What’s the role purpose?
As a Client Services Account Administrator, you will provide top-notch admin support to the Client Services team to make our clients' activities and campaigns come alive. You’ll be process-oriented, proficient with Microsoft Word, Excel, and PowerPoint, and have a can-do attitude.
You will support to ensure our merchandisers in the field have all the information they need to do a great job for our clients – including reviewing data & collating reports, writing visit briefs, instructions & questionnaires, and being the first point of contact for resolving merchandiser queries.
What we’re looking for?
* You will be Bristol based, 2-3 days in our Central Office
* Confident in picking up the phone and talking to merchandisers and clients
* A natural finisher who doesn’t leave things to the last minute
* Great communicator - Excellent written and verbal communication skills
* Proficient user of MS Excel, including PivotTables, VLOOKUP, and/or INDEX/MATCH
* Interest in retail and the inner workings of how best to get in-store displays looking great
What will you do?
* Deal with queries from our field team promptly and accurately
* Pull data into bespoke client reports – ensuring data accuracy and the best result we can achieve.
* Be a problem solver – spot the issues and drive solutions.
* Write detailed instructions for the field team for the activity.
* Write and load questionnaires for activities to make sure we collect the right data for our clients.
What we’ll give you…
* Salary up to £22,500 (dependant on experience)
* Health Cash plan (dental, eye test, physio, 24-hour phone GP, counselling etc)
* GroceryAid - Welfare support
* Never work on your eXPD8 birthday
* Buy and sell holiday
* Life Insurance
Who are we?
eXPD8 Field Marketing are a provider of retail support services to some of the most well-known brands in the world such as Sony, 3M, Proctor & Gamble, L’Oreal, and many more. Our goal is to make our clients' marketing campaigns come to life in store – ensuring the stock and marketing materials are displayed and engaging to make customers buy products. We have over 2,500 merchandisers in the field team who are delivering the clients' vision into stores in every postcode in the UK.
We are proud to be a Disability Confident Leader and a fully inclusive employer. Diversity, equality, and inclusion are at the heart of our values and at the forefront of our recruitment process. We encourage applications from all candidates, so if this sounds like the role for you, come and join the family!
eXPD8 delivering excellence first time... every time.
IND1
Job Types: Full-time, Permanent
Pay: £23,000.00-£24,500.00 per year
Benefits:
* Casual dress
* Company events
* Health & wellbeing programme
* Work from home
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Bristol BS1: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Experience:
* Administrative: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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