IT & Innovation Lead
MONDAY - FRIDAY: 08.00 – 17.00
35,000 PER ANNUM & COMPANY CAR / CAR ALLOWANCE
People Solutions are looking for an IT & Innovation Lead
You will be based at our head office in Walsall Town Centre but may have to travel to our other offices across the country, as and when required.
Benefits
* Simply Health Cash Plan *
* Life assurance *
* Birthday Meal
* Family Fun
* Monthly Social Hour
* Birthday off
* Permanent Role
* After completing probation period
Day to Day Duties
1. Ensuring that IT requests are responded to and dealt with in a professional and timely manner in line with correct procedure, including escalating to second- and third-line support where necessary
2. Be able to capture request and problem specifics so that the work item can be progressed effectively
3. To provide support to the users both face to face and remotely
4. To locate problems and ensure they get fixed with the support of colleagues and third-party IT support where necessary
5. To participate in the deployment of new hardware and software including laptops, desktops, mobile phones and tablets
6. Deploy and manage new VOIP and mobile telephony
7. Communicate effectively with end users in a timely manner to ensure they are kept informed as to the ...