Key areas of responsibility Provide a professional and efficient customer focused service when dealing with all queries to the department and all safeguarding activity. Liaise with staff, safeguarding colleagues, and management within the Trust, and with external stakeholders, to coordinate meetings and support the flow of information. Arrange facilities for meetings, ensuring room booking, IT and equipment arrangements are appropriate to the function and that associated materials are planned and prepared for. Keep databases/referral management systems up to date to reflect current team status. Support the safeguarding referrals process, taking great care to consider data protection and GDPR legislation. Support the safeguarding department with stationary supplies/ordering and general administration tasks as determined by line management. Take minutes at meetings as required. Responsible for supporting the formatting of policies, standing operating procedures (SOPs) and team resources. Responsible for ad hoc administration tasks to support the head and deputy head of safeguarding in their safeguarding functions. Other administrative tasks, as appropriate to the role General administration Deal with incoming mail and outgoing correspondence, as appropriate, using discretion to ensure that only appropriate work is referred to line management. Responding to information requests in line with GDPR processes and relevant safeguarding legislation with support from the business support manager and head and deputy head of safeguarding Supporting with developing and formatting team and trust wide bulletins, communications, posters, safeguarding awareness resources. Carry out printing, photocopying and other administrative duties, as requested. Deal with correspondence including the drafting and formatting of letters, memorandum, and reports. To order equipment and resources to support the safeguarding team and its functions. Any other duties appropriate to the band to support the functioning and improvement of the service.