Order Processor
Hours: 07:30- 16:00 Monday to Friday (30 Minute lunch break)
Salary: Competitive
Location: Wellingborough
Contract: Permanent
At Pinnacle Windows we are looking for a Order Processor to efficiently and effectively process orders and quotes for our customers using window and door software.
Order Processor Responsibilities:
Process orders and quotes via email
Prioritise (and process) orders, sending them back to the relevant person and help meet company response- time targets
React and respond to all other enquiries promptly
Handle issues and follow through to resolutions with the help of relevant colleagues (Sales managers, Directors, Finance, Transport etc)
Add value, by offering extra products and services
Pass new referrals onto the Sales Team
Assist customers who request delivery ETAs
Answering the phone
Build relationships with repeat customers over time.
Order Processor Requirements:
Attention to detail & Reliable
Previous experience in an order processing role desirable but not essential
Flexible attitude and approach
Ability to work on own initiative
Positive attitude and a continuous improvement mindset
Basic computer skills (Evolution/Evonet experience desirable but not essential)
Happy to be part of a team, self-motivated
A good communic...