NHS Blood and Transplant collects over 7,000 blood donations every day providing vital blood and blood products that help to save and improve the lives of thousands of people every year. Our team provides a welcoming and special environment for our donors, ensuring they receive exceptional, first-class care. As a Healthcare Assistant Blood Donation, you will have the opportunity to learn valuable skills and be an essential member of our team. Youll play a vital role in saving and improving lives daily in an environment where every day is different. Well provide an extensive induction and training programme, including the Skills for Health Care Certificate which is recognised as a foundation to healthcare support throughout the NHS.
Main duties of the job
Your responsibilities will include:
1. Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit.
2. Looking after our donors throughout their donation journey to ensure they have a positive experience and care.
3. Ensuring all documentation from donors is recorded, keeping accurate records throughout the session.
4. Encouraging donors to return by building relationships and delivering an exceptional customer experience.
5. Ensuring the safe handling and management of blood products, needles and a range of equipment.
You will be required to work variable hours and days, including evenings, weekends and bank holidays with appropriate notice of the rota.
About us
At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are Caring, Expert, and Quality. Together we'll save and improve more lives than ever. We positively encourage applications from all sectors of the community.
Person Specification
Qualifications
* Have a good standard of numeracy and literacy.
* Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.
* Hold a valid full UK Driving Licence with no more than 6 penalty points.
Experience
* Have experience of dealing with the public.
* Have experience of delivering a quality customer service.
* Be willing to learn new technology skills and undergo digital training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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