THIS POST IS A FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO FUNDING.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
To provide a comprehensive, high quality medical secretarial and administrative service to the consultant(s), their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.
Candidates must demonstrate excellent interpersonal skills, both verbal and written, and an understanding of maintaining confidentiality. The post holder will need to be competent in audio typing, meet deadlines, with the ability to exercise initiative and prioritise workload in response to changing demands. The successful candidate will be computer literate and be efficient in using the Microsoft Office packages and hospital based WPAS.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
We are very pleased to be able to advertise for a secondment medical secretary post within our Neonatal service.
The successful applicant will work alongside a well established group of medical secretaries who support the Neonatal team in Singleton Hospital.
The post-holder will be required to:
* Provide an efficient secretarial service to several Consultants
* Maintain direct and close working relationships with the Consultant(s) and their medical team as well as other staff within the department.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
This post is a Fixed Term/Secondment for 6 months, due to funding.
Person Specification
Qualifications
* Five GCSEs C or above or equivalent work experience
* Workplace-based training certificates. Typing at RSA 3 or equiv.
Knowledge
* Knowledge or experience of medical terminology
Experience
* Previous work as a secretary
* Dealing with the general public in person and by phone
Skills & Personal Attributes
* Web-user skills and familiarity with Microsoft Office.
* Excellent personal and phone communication skills
* Organisational skills, ability to prioritise and meet deadlines
* Enjoy working as part of a team
* Absolute commitment to customer care.
* At ease with a wide range of colleagues, parents and children.
Values
* Shows empathy and compassion towards others - a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
* Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
* Shows respect for others' views and appreciate others' inputs and encourage colleagues to display our values.
* Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
* Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Divisional Business Support Manager, Neonates
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