Housing Management Service – Better Homes, Better Lives
Are you an accomplished leader with extensive experience in a social housing setting? If so, we're seeking a Head of Housing Management within our Assets Directorate.
This new position based in the beautiful and historic city of Salisbury provides a unique opportunity to lead an outstanding team dealing with all tenancy, repairs and maintenance functions for the Council's 5300 homes in South Wiltshire.
As the Head of Housing Management, you will lead and manage the Housing Landlord Service, ensuring effective planning and management of resources to deliver excellent customer service. Your role encompasses project and team management, collaborative partnerships, financial and performance oversight, and strategic and business planning — all directly contributing to well-managed and safe homes with great services for our tenants.
We are seeking an exceptional candidate who holds a Housing Management Qualification and Chartered Institute of Housing Membership. You will have extensive experience and a demonstrable track record of achievement in social housing management in either a local authority or housing association setting. With comprehensive understanding of the regulatory framework, and proven experience building and maintaining valued and positive relationships with residents.
Leadership experience in managing large teams, as well as client and stakeholder groups at a senior level, will be essential.
Why work for us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. We focus on getting the things that matter to our people right. Explore more benefits here
Please download and read the role description and person specification carefully before you apply, as well as Our Identity .
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported, and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work, and act to deliver our services. We will not tolerate discrimination, bullying, or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, underpinned by our vision and Our Identity framework.
About the role:
* Lead and manage the Housing Landlord Service
* Ensure effective planning and management of resources to deliver excellent customer service
* Project and team management, collaborative partnerships, financial and performance oversight, and strategic and business planning
* Comprehensive understanding of the regulatory framework
* Proven experience building and maintaining valued and positive relationships with residents
* Leadership experience in managing large teams and client and stakeholder groups at a senior level
About us:
Wiltshire Council is a local authority responsible for providing public services to the residents of Wiltshire. We are committed to delivering high-quality services to our community while promoting a positive and inclusive working environment.
Contact information:
For more details, or for an informal discussion about this role, contact James Barrah, Director of Assets, or Hayleigh Freestone, Recruitment Specialist.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .
We are also a Disability Confident Employer.
Application process