Reference HUL/24/0723 Full Time Equivalent Salary (based on a 37 hour working week) £31586 - £34314 Occupational group Housing Job term Part Time Appointment type Permanent Hours 27 Division Legal Services & Partnerships - Directorate Closing Date 25 November 2024 Proposed Shortlisting Date 26 November 2024 Proposed Interview Date 04 December 2024 Place of work 74 Goodhart Road, Hull HU7 4DW For an informal discussion please contact Denise Dawson Contact telephone 01482 613 717 Hull City Council are looking to recruit to a full time Tenancy Officer to join the Area Housing Team in providing frontline services on a permanent basis. As a successful Tenancy Officer, your duties will be: Working as part of a geographically focused team the role provides a housing landlord service to approximately 23,000 homes across the City. The post holder will be the face for residents supporting them to manage their tenancies and ensure rent is collected in line with the Council’s tenancy agreement, housing legislation and policies and procedures; actions could have significant financial implications in managing a total rent debit of around £103m citywide. The role will deliver an excellent local Housing Management service to tenants and other stakeholders in the city. Ensuring areas are high performing by improving neighbourhoods through tenancy management, identifying issues and acting on feedback from customers and the community. The post holder will work closely with residents, partners and other stakeholders to ensure schemes and projects run smoothly and that tenant and residents’ groups are supported Although experience of working in the social housing sector is a benefit it is not a requirement for the role, we are looking for someone who can work with our residents in a face to face environment, has a can do attitude and can organise their workload in a face paced role. For an informal discussion about the role, please contact Denise Dawson, Senior Tenancy Officer on 01482 613 717 or denise.dawsonhullcc.gov.uk Benefits of working for Hull City Council – Working for hull city council Why Hull is a great place to live and work – Working for hull city council How to apply for our jobs - Working for hull city council Please ensure that you complete and submit your application by midnight on the closing date. We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply. We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.