The Role – Ecommerce Marketplace Coordinator
Are you proactive, organised, and a problem solver? If so, we’d love for you to be part of our team at 7 North!
As our Ecommerce Marketplace Coordinator, you will be responsible for ensuring the health of our Amazon listings, resolving issues, and implementing necessary fixes to maintain a high level of performance. You will oversee Amazon dashboards for both the UK and EU markets, and collaborate with internal teams to address any challenges.
Additionally, you will handle Seller Support cases, track key performance metrics, optimise inventory levels, and coordinate logistics and freight.
What you’ll be doing
* Managing Amazon listings – tracking their health, fixing issues, and ensuring strong performance.
* Handling Amazon Seller Support cases – troubleshooting problems to keep listings active.
* Monitoring dashboards – flagging issues and working with the team to resolve them.
* Analysing reports – spotting trends and identifying points to be addressed.
* Coordinating shipments – working with freight forwarders and exploring new shipping options.
* Tracking freight costs – maintaining forecasts to support logistics decisions.
* Staying updated on Amazon changes – identifying marketplace updates and growth opportunities.
* Collaborating across teams – ensuring seamless marketplace operations.
No Experience in These Exact Tasks? No Problem!
We value transferable skills over direct experience—if you’re proactive, organised, and eager to learn, we’ll provide full training to set you up for success.
* If you’re detail-oriented and can spot issues, you’ll help keep our products performing well.
* If you can track trends and analyse reports, you’ll support inventory management and marketplace performance.
* If you’re a problem-solver, you’ll work with the team to resolve challenges before they escalate.
Experience in admin, data analysis, logistics, e-commerce, or business support? Then you likely have what it takes!
What We're Looking For:
* Proactive & organised – able to manage multiple tasks effectively.
* Self-led & intuitive – confident in making decisions and solving problems.
* IT-literate & proficient in Microsoft Office (especially Excel) – comfortable with data and reporting.
* Adaptable & a strong communicator – able to switch between tasks and work with different teams.
Who are we?
7 North is a multi-brand ecommerce business based in Carlisle, Cumbria. Since 2012, we’ve been creating and selling bestselling products on Amazon and beyond. We’re an ambitious (and friendly!) bunch, working together to design, produce, sell and ship an ever-expanding range of convenient products for everyday use.
Our sights are set high, with exciting developments on the horizon including relocation to a new larger office and beyond. Check out our website www.7north.co.uk to learn more about our products and portfolio of brands including Lakeland Active, 55 Sport and Thistlewood.
What’s in it for you
* A Day Off to Celebrate Your Birthday
* 50% Company Discount
* Employee Assistance Programme (BUPA)
* Annual Leave Entitlement Increases with Length of Service
* Paid Lunch Break
* Company Sick Pay Policy
If you like the sound of the above and would like to join our team - we would love to hear from you. To apply for this position, please click on the ‘Apply’ button submit your CV.
Seniority level
Entry level
Employment type
Full-time
Industries
Retail Apparel and Fashion
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