Company Description
Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.
Description
We are seeking a dedicated Receptionist/Administrator to join our team on a permanent, full-time basis, working from our office in Stockport. As part of our Front of House team, you will work closely with our Supervisor to provide the first point of contact for our clients, both in-person and over the phone. Your role will also involve managing documents, ensuring compliance, and maintaining the high standards of our facilities.
Key Responsibilities
1. Collaborate with the Front of House Supervisor to deliver outstanding client service on the phone and in person.
2. Maintain and ensure our facilities are upheld to a high standard.
3. Manage document flow, ensuring all correspondence meets standard requirements before submission.
4. Monitor and complete tasks in the team inbox promptly and efficiently.
5. Conduct regular health and safety checks to ensure a safe working environment.
6. Assist with client administration tasks as required to support the smooth operation of the business.
Key Requirements
1. Passionate about providing excellent client service and making a positive impact.
2. Confident and friendly demeanour with excellent communication skills, both verbal and written.
3. Proficient in Microsoft Office Suite and IT literate.
4. Ability to multitask and prioritize tasks effectively in a fast-paced environment.
5. Strong attention to detail and a commitment to maintaining high standards.
Additional Requirements
1. Ability to work collaboratively as part of a team.
2. Proactive approach to problem-solving and process improvement.
3. Previous experience in a similar role would be advantageous.
Model
Office Based
Salary
Competitive
Benefits
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
*subject to exceptions and business needs
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